The folks at Nabisco actually answered the email that Betsi sent them last week. They answered the email, but they didn't really answer the question about how they could include - in one package - Lifesavers with almost identical colors but different flavors. Here are Betsi's comments and suggestions:
There are several quality issues here. As lime is no longer available, the watermelon and green apple are both green...being someone who strongly dislikes the watermelon, how am I supposed to tell the difference? Perhaps some sort of flavor marking on the Lifesavers that go into the variety pack could be made, or perhaps a greater distinction among the colors.
I have to hand it to the Nabisco customer support folks for responding quickly - even though they really didn't answer her question. Here's their answer:
Consumers were asked to take part in a historic event in February 2003, where they were asked to vote for the new 5 Flavors collation. In just 12 weeks a record-breaking 2.2 MILLION votes poured in, voting in Cherry, Watermelon, Pineapple, Raspberry and Blackberry. Since the launch of the new 5-Flavor collation, we have received incredible consumer feedback asking to bring Orange back to the mix. Shipping began November 2003 for the NEW Life Saver 5-flavor mix with Orange! We listened again! NEW Life Savers 5 Flavors: Cherry, Watermelon, Pineapple, Raspberry, Orange.
Oh well - at least they sent a response. And I didn't really expect even that, let alone an explanation on how to tell the flavors by color!
